Terms of Use

LavaLeads AI provides patient-acquisition marketing services for clinics and healthcare businesses that offer GLP-1 treatment. Our process may include paid advertising, a consumer-facing brand, non-clinical pre-screening, contact verification and consent capture, and exclusive delivery of prospective-patient leads to participating clinics.

LavaLeads is not a healthcare provider and does not provide medical advice, diagnosis, treatment, prescriptions, or medical-eligibility decisions. All medical evaluations, eligibility determinations, consultations, prescribing decisions, and patient care are the sole responsibility of the clinic and its licensed healthcare providers.

The Website is intended for adults acting on behalf of clinics, healthcare practices, telehealth providers, wellness businesses, or other commercial organizations. By using the Website or submitting a form, you represent that:

• You are at least 18 years old
• The information you provide is accurate and complete
• You have authority to provide information on behalf of the identified business, where applicable
• Your use of the Website complies with applicable law

The Website is not intended for patients seeking medical advice, emergency assistance, diagnosis, treatment, or a prescription.

Website descriptions are provided for general informational and marketing purposes. Submitting a form, scheduling a call, or communicating with LavaLeads does not create a client relationship, require either party to proceed, reserve lead volume, or guarantee acceptance into a LavaLeads program.

Any paid services will be governed by a separate written agreement, order form, insertion order, or similar contract accepted by LavaLeads and the clinic. If that agreement conflicts with these Terms regarding the paid services, the signed service agreement will control.

Marketing and lead-generation results vary. Unless expressly stated in a signed service agreement, LavaLeads does not guarantee:

• A specific number of leads, consultations, appointments, patients, prescriptions, or sales
• That any lead will be medically eligible for GLP-1 treatment
• That any lead will answer, schedule, attend, purchase, or become a patient
• Any particular conversion rate, cost per acquisition, revenue, or return on investment
• Continuous or uninterrupted availability of the Website or services

References to "pre-screened," "verified," "qualified," "exclusive," or similar terms describe the applicable non-clinical process and criteria established in the relevant service agreement. They do not mean that a prospect has been medically evaluated, approved for treatment, or guaranteed to become a patient.

Each clinic and healthcare provider is solely responsible for:

• Conducting medical evaluations and determining treatment eligibility
• Providing medical advice, diagnosis, treatment, prescriptions, and follow-up care
• Maintaining all required licenses, registrations, permits, and professional credentials
• Complying with laws and professional requirements applicable to healthcare, telehealth, prescribing, advertising, privacy, communications, recordkeeping, and patient care
• Securing any patient notices, consents, authorizations, or agreements required after receiving a lead
• Reviewing lead information and independently determining whether and how to contact or serve a prospective patient
• Using lead information only for lawful and authorized purposes

Nothing on the Website creates a physician-patient relationship or substitutes for professional medical judgment.

You may use the Website only for lawful business purposes and in accordance with these Terms. You may not:

• Violate any applicable law, regulation, or third-party right
• Submit false, misleading, fraudulent, or unauthorized information
• Attempt to gain unauthorized access to the Website, accounts, systems, or networks
• Introduce malware, harmful code, or disruptive technology
• Scrape, copy, harvest, or extract Website content or data through automated means without written permission
• Interfere with the security, operation, or availability of the Website
• Impersonate another person or misrepresent your affiliation with a clinic or business
• Use the Website to submit patient medical records, protected health information, or emergency medical requests

The Website and its content—including text, branding, logos, graphics, page designs, videos, software, and other materials—are owned by or licensed to LavaLeads and are protected by intellectual-property laws. Subject to these Terms, LavaLeads grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for internal business evaluation purposes.

You may not reproduce, modify, distribute, sell, license, publicly display, create derivative works from, or commercially exploit Website content without prior written permission from LavaLeads, except as permitted by law.

"LavaLeads AI," associated logos, slogans, and other brand identifiers are trademarks or service marks of LavaLeads or their respective owners. No license to use these marks is granted by these Terms.

If you provide suggestions, ideas, comments, or other feedback about the Website or our services, you grant LavaLeads a nonexclusive, worldwide, royalty-free, perpetual, irrevocable license to use and incorporate that feedback without restriction or compensation, provided we do not publicly identify you as its source without permission.

The Website may use or link to third-party services, including scheduling tools, embedded videos, analytics providers, social platforms, and other websites. LavaLeads does not control and is not responsible for third-party content, availability, security, or privacy practices. Your use of a third-party service may be governed by that provider's own terms and policies.

Our collection and use of personal information through the Website are described in our Privacy Policy, which is incorporated into these Terms by reference.

When you submit a form or otherwise contact us electronically, you consent to receive communications from us electronically in connection with your inquiry or business relationship. Marketing telephone calls and text messages will be made only as allowed by applicable law and the consent language presented when your information is collected.

You may withdraw consent to marketing text messages by replying STOP, and you may unsubscribe from marketing emails using the unsubscribe link provided. Consent to receive marketing communications is not a condition of purchasing services.

To the maximum extent permitted by law, the Website and its content are provided "as is" and "as available." LavaLeads disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment.

LavaLeads does not warrant that the Website will be uninterrupted, error-free, secure, free of harmful components, or that Website information will always be complete, current, or accurate.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.

To the maximum extent permitted by law, LavaLeads and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, business opportunities, or goodwill, arising from or related to the Website or these Terms, even if advised of the possibility of such damages.

To the maximum extent permitted by law, the total liability of LavaLeads for claims arising from or related to the Website or these Terms will not exceed one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you. Liability concerning paid services is governed by the applicable signed service agreement.

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless LavaLeads and its owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and expenses—including reasonable attorneys' fees—arising from or related to your misuse of the Website, violation of these Terms, infringement of another party's rights, or unlawful submission or use of information.

We may restrict, suspend, or terminate access to the Website if we reasonably believe you have violated these Terms, created risk or legal exposure, interfered with the Website, or used it unlawfully. Provisions that by their nature should survive termination will survive, including intellectual-property, disclaimer, liability, indemnification, and dispute provisions.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Subject to applicable law, any dispute arising from or related to the Website or these Terms must be brought exclusively in the state or federal courts located in Dallas, Texas, and each party consents to the jurisdiction and venue of those courts.

We may update these Terms periodically. Updated Terms will be posted on this page with a revised Effective Date. Your continued use of the Website after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be modified only to the extent necessary to make it enforceable. Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

These Terms, together with the Privacy Policy and any applicable signed agreement, constitute the entire agreement concerning use of the Website.

Questions about these Terms may be sent to:

LavaLeads AI
Email: email@lavaleadsai.com